Future of Work Summit

Roberta Bigliani is vice president of IDC Energy Insights, IDC Financial Insights, IDC Government Insights, IDC Health Insights, IDC Manufacturing Insights, and IDC Retail Insights in Europe. In her role she offers strategic direction and advice to both vendors and end-user clients. She joined IDC in 2007 to create the European Energy business unit, and is now responsible for research-based advisory and consulting services across all industries. In 2017 she created the IDC Future of Work practice, for which she remains the executive sponsor for Europe. Her main areas of expertise include business and IT issues relevant to utilities and oil and gas companies, as well as digital transformation, the future of work, customer experience, and IT and operational technology integration. She is based in the IDC Italy office in Milan.

BACKGROUND

Roberta Bigliani has over 25 years' experience in the utilities and oil and gas industries. Before joining IDC, she worked for 15 years at Accenture, where she led innovative consulting projects for major utilities and oil and gas companies.

Angela Salmeron has over 10 years of experience in the ICT industry and is currently an associate research director with IDC's European Future of Work research service, based in London. In this role, she provides coverage of key technology trends across the Future of Work, including the digital workspace, security and trust, collaborative platforms and the augmented worker.

BACKGROUND

Prior to this role, Angela was responsible for Enterprise Mobility research, covering Enterprise Mobility Management and Security. Angela is a regular speaker at industry events such as seminars and conferences.

EDUCATION/INDUSTRY ACCOMPLISHMENTS

Salmeron holds university degrees in Sociology (University of Alicante, Spain) and Economics (University of London) as well as a master's degree in International Commerce (Instituto de Economía Internacional, Spain)

Mick Heys is vice president of IDC Future of Workplace and Imaging in Europe. In his role he offers strategic direction and advice to both vendors and end-user clients. He is responsible for research into the Future of Work as it relates to physical aspects and spaces. He is particularly interested in the future of the office in the world of flexible and mobile working and the in optimization of the workplace. He also responsible for managing IDC’s Imaging, Printing and Document Solutions team covering all aspects of imaging including 3D printing, Office Printing, Production Printing and ECM.

Mick has other 30 years’ experience in the office automation and print industries in business development, product management and consultancy roles. His analysis and opinions are widely sought by industry leaders and investors. He is a frequent speaker, presenter and moderator at industry conferences and client events.

Dr Bonnie Cheuk is a strategic, hands-on, business & results-driven executive with strong digital transformation, digital workplace, web/digital channel management, information & knowledge management, collaboration, social media and Enterprise 2.0 expertise. Originally from Hong Kong, she has 20+ years of experience working in HK, Singapore, USA, UK and Europe.

She is a senior director with Astrazeneca, a member of a multi-disciplinary digital transformation leadership team to reimagine the drug development process, with a focus on introducing knowledge and collaboration technologies and promoting a knowledge-driven way of working to enable the drug development process.

In 2020, she is focussing on redefining learning, building enterprise-wide learning agility capability and promoting a culture of lifelong learning to enable the company to grow through innovation. She is also actively contributing to improving digital literacy across the 65,000 workforce.

Prior to her current role, she has led the successful roll out of social collaboration and knowledge sharing programmes in the financial services (Citigroup, Euroclear), professional services (ERM, Arthur Andersen), technology (IBM) and the government sector (Scottish Government, British Council).

Her expertise lies in blending her deep understanding of user-centric design thinking, information/knowledge management, change management, communication/facilitation principles and practices with her knowledge of the latest technologies to deliver business solutions and drive change. He is passionate about improving digital and information literacy in the workplace.

Bonnie’s doctorate research, informed by Dervin’s Sense-Making Methodology, focussed on understanding information needs, information seeking and use behaviour in the workplace context. Bonnie publishes papers, gives lectures at universities and speaks regularly at international conferences.

On the academic side, she is a board member of Sense-Making Methodology Institute, a non-profit website sharing research articles informed by Dervin’s Sense-Making Methodology to understand users’ needs in order to design “communicative” and user-centric solutions. https://clicktime.symantec.com/35EuSei1n48oiKCxRjUVw8W6H2?u=http%3A%2F%2Fsense-making.org

Bonnie is the author of “Social Strategies in Action: Driving Business Transformation” published by Ark Group in 2013. Her latest publication is: Cheuk, Bonnie and McKenzie, Jane (2018). Developing the Practice of Online Leadership: Lessons From the Field, in Online Collaboration and Communication in Contemporary Organizations, Ditte Kolbaek (editor), IGI Global.

Two-fold digital leader responsible for planning and executing JLL omni-channel marketing initiatives through a team of geographically distributed digital leaders in EMEA while also championing business transformation through the integration of digital in JLL core business. In his previous role Francesco managed Acer digital presence in 55 markets across PANAM, EMEA and APAC as Global Digital Marketing Director, where he pioneered retail real time marketing strategies leveraging big data and artificial intelligence, later authoring a paper on the experience. A self-starter as entrepreneur and consultant in his early days, Francesco then kicked off his corporate career at Vodafone where he led an award-winning team who re-engineered customer relationship and customer lifetime value management as Head of Digital CRM. Aside his corporate role, Francesco supports a number of startups as Mentor and is Guest Lecturer at MBA/EMBA programmes at Imperial College London.

Joerg Staff is Member of the Executive Board, Chief People Officer, Supervisory Board Member, Investor and Advisor for (Tech) Start Ups. As global experienced Executive Leader he demonstrates a history of > 20 years working for Global Market Leaders' CEO's and Executive Boards in the IT Industry (e.g. SAP), logistics (DHL/Deutsche Post), automotive Industry (Daimler) as well as the finance sector. He is leading and transforming large organizations towards Business Strategy alignment, efficency, customer and employee centricity. Joerg forces a culture of belonging and anticipates the future. He is a disruptional HR thinker and passionate about Human Experience. With his team he pioneers in Europe the shift from HR to Human/Employee Experience and an agile organization at Fiducia & GAD IT AG. During his SAP time Joerg build and led all of SAPs global people functions (COEs, HRBPs, Diversity, HR M&A, global HR Shared Service Center). At this time SAP received more than 100 awards around the world as an employer of choice.
Joerg is passionate about big shifts like business & digital transformation, fast growing business, M&A, customer and employee centricity & success.
He has published over 50 articles in top-tier journals, magazines & books and keynotes on conferences (e.g. World Business Dialogue) and events. His (disruptive) ideas, interviews and writings have also appeared in Deutsche Welle, Manager Magazin (The Tired Manager), Stern, Computerwoche, ZDF (MIttagsmagazin, Heute Journal), Baden TV, Spiegel Online, Zeit, Welt, Wirtschaftswoche, Personalmagazin, Personalführung, Börsen-Zeitung, FAZ, CIO, Trend Report, changement! Magazin. Over 30000 readers have enjoyed his blog in the Human Resources Manager Magazine.

Rob Stephenson is an international keynote speaker, campaigner and consultant who is on a mission to help create happier, healthier and higher performing workplaces. He experiences bipolar disorder personally.
Rob is the founder of InsideOut, a social enterprise with the mission of smashing the stigma of mental illhealth in the workplace by showcasing senior leader role models with lived experiences of mental ill-health.
This is done by virtue of a published annual list – The InsideOut LeaderBoard. Rob is the CEO of Form, a technology start up helping people to monitor their mental health using a score out of ten (FormScore) with a mobile app to help friends, family and colleagues support each other.
Rob is co-founder of the InsideOut Awards and G24, the world’s first global 24-hour mental health summit.
In his keynote talks, Rob inspires audiences to think differently about mental health and wellbeing. Sharing his personal story to send a strong message that it really is OK to talk about mental ill-health; inspiring Boards and senior leadership teams to treat mental health and wellbeing as a strategic priority and helping employees to take personal accountability for their own mental health.

Rob Stephenson is an international keynote speaker, campaigner and consultant who is on a mission to help create happier, healthier and higher performing workplaces. He experiences bipolar disorder personally.
Rob is the founder of InsideOut, a social enterprise with the mission of smashing the stigma of mental illhealth in the workplace by showcasing senior leader role models with lived experiences of mental ill-health.
This is done by virtue of a published annual list – The InsideOut LeaderBoard. Rob is the CEO of Form, a technology start up helping people to monitor their mental health using a score out of ten (FormScore) with a mobile app to help friends, family and colleagues support each other.
Rob is co-founder of the InsideOut Awards and G24, the world’s first global 24-hour mental health summit.
In his keynote talks, Rob inspires audiences to think differently about mental health and wellbeing. Sharing his personal story to send a strong message that it really is OK to talk about mental ill-health; inspiring Boards and senior leadership teams to treat mental health and wellbeing as a strategic priority and helping employees to take personal accountability for their own mental health.

Meike Escherich is an associate research director with IDC's European Future of Work research service, based in the UK. In this role, she provides coverage of key technology trends across the Future of Work, specializing in how to drive and monitor productivity in a flexible work environment. This includes research into workforce management, agile performance measures, employee engagement/innovation programs and AI driven wellness solutions.
Prior to joining IDC, Meike was a Principal Analyst at Gartner (20 years) - covering Personal Computing, IT Services and Consumer Technologies - and a freelance consultant working with several UK analyst firms and international technology providers (3 years). An expert at identifying and solving strategic pain points Meike has worked with C-level executives across a multitude of industries such as IT, Education, Government, Health, Media, and Finance.
Having studied in Germany (University of Konstanz), Switzerland (University of Geneva, ERASMUS) and the UK (University of Exeter, ERASMUS) Meike holds a bachelor’s degree in Law as well as a master's degree in Clinical Psychology.

Mata Veleta is a Senior Operations and Agile, Change Management Executive with over 25 years’ experience defining strategy and hands-on management of global operations and business teams, delivering success through managing culturally diverse environments within the Financial & Insurance/Reinsurance Industry. She joined SCOR Global Life – COO Team, in 2018 to design, initiate and set up the Global Life Operational Agility team, focusing on the development of Agility (mindset and methodologies) and delivering Operational Optimisation and efficiencies across the Life organisation through agile initiatives (people, processes and technology). Mata specialises in promoting and developing agile strategies (including SAFe) and new ways of working (including building communities, blueprint methodologies, coaching, etc.). Simplification, automation, and digitalisation (including best use of people, processes and technology to deliver fast and with excellence high value add to the organisation.

Born in Pavia on the 23rd of February 1971, he graduated in Electronic Engineering at the University of Pavia.
He started his professional career in the management consulting field with valuable experiences in Ernst & Young, A.T. Kearney and EDS, working for leading multinational companies in the automotive, white goods, media and energy industries until 2005.
He joined the Human Resources and Organization function of Enel in 2006 and, within the Group, he covered different managerial positions with increasing level of responsibility both in the Eastern Europe Region and within the Holding Company, where he was appointed Head of Labour Cost and Compensation and lately Head of Organizational Development at Group level. In 2018 he was nominated People and Organization Director of Enel Romania to give a new stimulus to the local HR strategy and to revamp the social dialogue.
Since October 2020 he is in charge of the People and Organization Innovability unit, a brand new organizational structure responsible for leading sustainability of HR macro-processes, future of work and new way of working, open innovation culture and agile transformation at Group level.